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Owned and operated by Equip4Healing, our team is ready to answer questions about your wellness equipment.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door. If your tracking information has not updated within a few days, feel free to contact us.
What is your return policy?
We offer 30-Day Returns on our wellness equipment. If something is not the right fit for your space or needs, please review our Return Policy page for full details on how to start the process.
Can I exchange my item for a different model?
Yes, exchanges are available within our return window. Contact our team with your order number and the model you would like instead, and we will walk you through the next steps.
How do I choose between an infrared sauna and a traditional sauna?
Infrared saunas use light to warm your body directly at lower ambient temperatures, while traditional saunas heat the air around you for a classic steam experience. Your choice depends on your comfort preferences and available space. Our team is happy to help you compare models.
What should I consider before purchasing a massage chair?
Key factors include the available space in your home, the types of massage programs that suit your comfort preferences, and any specific features like zero-gravity positioning or heat therapy. We recommend reviewing the product dimensions and feature lists on each product page.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Premium Equipment
Every massage chair, sauna, and therapy mat is thoughtfully selected for quality and lasting performance.
30-Day Returns
Not the right fit for your home wellness routine? Our return policy has you covered.
